EM Squared offers a variety of support options for your business system application or site, to serve as your trusted business partner. We offer ongoing support agreements once your project is completed to assure the ongoing performance and functionality of your new solution.
Our support options include:
- Online ticketing for service issues
- Full support for all features of your application
- Guaranteed response time SLA (Service Level Agreement)
- Ongoing database support
- Server management
- Site and database backups
- Additional monthly development hours for future improvements